1. Introduction
MouraMed, headquartered at Rua Dr. Abel Silva Lindo, nº 12 E, 3050-429 Mealhada, Portugal, and identified by Tax Identification Number (NIF) 517409283, is committed to protecting the privacy and personal data of its clients, employees, and users. This privacy policy describes how we collect, use, store, and protect personal information.
2. Collection of Personal Data
We only collect the data necessary to provide our services, including but not limited to:
- Full name;
- Date of birth;
- Contact information (phone, mobile, and email);
- Tax identification number (NIF);
- Medical history and other health-related data.
The data is obtained directly from the data subject, through forms, emails, or in-person/telephone contact.
3. Purpose of Data Processing
The data collected will be used for:
- Scheduling appointments and treatments;
- Administrative management and invoicing;
- Development of personalized treatment plans;
- Compliance with legal and regulatory obligations;
- Communication with data subjects regarding relevant services or information;
- Sending marketing communications, promotions, and information about our products and services, with the consent of the data subject.
4. Data Sharing
MouraMed does not share personal data with third parties, except when:
- Necessary for fulfilling legal obligations;
- Authorized by the data subject;
- Essential for the provision of services, such as with clinical partners, in strict compliance with applicable legislation.
5. Rights of Data Subjects
Data subjects have the following rights:
- Access your personal data;
- Request the correction of incorrect or incomplete data;
- Request the deletion of data, except when processing is necessary for legal reasons;
- To object to the processing of data for specific purposes;
- Request data portability to another service provider;
- File complaints with the National Data Protection Commission (CNPD).
6. Data Security
We have adopted appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or improper disclosure. The data is stored in secure systems, and access is limited to authorized professionals.
7. Data Retention
Personal data is kept only for the period necessary for the purposes of its processing or as required by law.
8. Changes to This Policy
We reserve the right to update this privacy policy at any time by posting the revised version on our website or making it available at our facilities.
9. Contacts
For questions related to this privacy policy or to exercise your rights, please contact us at:
- Telephone: 351 231 948 195
- Email: geral@mouramed.pt
- Address: Rua Dr. Abel Silva Lindo, nº 12 E, 3050-429 Mealhada, Portugal
10. Applicable Law
This privacy policy is governed by current Portuguese legislation, namely the General Data Protection Regulation (GDPR) and other applicable regulations.